FAQ SECTION

You can contact our customer service team by email, phone, or live chat. Our customer service hours are Monday-Friday, 9am-5pm EST. We strive to respond to all inquiries within 24 hours.

Our product is made of high-quality materials, such as stainless steel, aluminum, or plastic. You can find a detailed list of materials on our website or product packaging.

We offer a manufacturer’s warranty on all of our products. The length and coverage of the warranty may vary by Brand, Rocconi offer 3 years warranty , Felice offer 5-10 years warranty depends products, so please refer to the product website for more information.

Yes, Felice water comes with a warranty that covers water leakage problem. The length and terms of the warranty may vary based on the circumstances. Make sure you read the product warranty details.

Visit the Felice and Rocconi official website: Check the website https://rainwareholdings.my/distributor/ to find a “Dealer Locator” nearby with your area. This page can help you find dealers that bathroom accessories you looking for in your area.

Contact Felice and Rocconi directly: If you’re having trouble finding a dealer near you, you can contact us call 0333929616 and also WhatsApp’s 0125780518 directly and ask for assistance. We ensure to you with a list of dealers in your area or point you in the right direction.

Search online: You can also search online for “Felice and Rocconi sanitaryware webpage” or “Felice page link https://felice.com.my/ and Rocconi page link https://rocconi.com.my/  .” for more information new arrival product and latest updated.

Get In Touch

No. 22, Jalan Haji Abdul Manan 3/KU8, Kawasan Perindustrian Meru Barat, 42200 Kapar, Selangor Darul Ehsan, Malaysia.